U.S. Soccer
  1. Can I apply for tickets from U.S. Soccer’s team supporter allotment if I did not register as a U.S. Soccer SC member in time to receive “priority status” to 2010 FIFA World Cup tickets?
  2. What is the process for applying for 2010 FIFA World Cup tickets as a U.S. Soccer fan without priority access?
  3. What are the eligibility requirements to apply for 2010 FIFA World Cup tickets as a U.S. Soccer fan?
  4. Am I required to have a passport to apply for 2010 FIFA World Cup tickets?
  5. How and when can a U.S. Soccer fan without priority access apply for 2010 FIFA World Cup tickets?
  6. Does completing the application process guarantee me 2010 FIFA World Cup tickets?
  7. How and when will U.S. Soccer fans know whether their 2010 FIFA World Cup ticket requests are approved?
  8. To what matches can U.S. Soccer fans apply for 2010 FIFA World Cup tickets from U.S. Soccer’s team supporter allotment?
  9. Can I apply for tickets to non-U.S. World Cup matches?
  10. What is a conditional ticket?
  11. Are there limits to the number of 2010 FIFA World Cup tickets a U.S. Soccer fan can request?
  12. Can I specify seat locations or request seats adjacent to another applicant?
  13. How much will tickets cost?
  14. I have already purchased tickets to the 2010 FIFA World Cup. Can I also apply for more tickets as a U.S. Soccer fan?
  15. What are FIFA’s Ticket Sales Regulations and do they apply to U.S. Soccer fans?
  16. I am a U.S. Soccer fan under the age of 18. Can I submit a ticket request?
  17. Are there any residency or nationality restrictions to apply for tickets as a U.S. Soccer fan?
  18. If I am successful in applying for 2010 FIFA World Cup tickets, when and how should I expect to receive them?
  19. Who can collect my 2010 FIFA World Cup tickets?
  20. Does U.S. Soccer provide any travel or ticket packages for the 2010 FIFA World Cup Games?


1. Can I apply for tickets from U.S. Soccer’s team supporter allotment if I did not register as a U.S. Soccer SC member in time to receive “priority status” to 2010 FIFA World Cup tickets?
Yes. U.S. Soccer fans who did not register as a U.S. Soccer Supporters Club member in time to receive “priority status,” will be given the opportunity to apply for tickets from U.S. Soccer’s team supporter allotment. Fans must meet other requirements (see question 3 below) to be eligible. Meanwhile, U.S. Soccer Supporters Club members who registered for membership by December 3, 2009 will be given priority status in applying for tickets from the U.S. Soccer’s team supporter allotment.

After the ticket application deadline has passed on January 13, 2010, ticket requests from U.S. Soccer SC members will be fulfilled prior to fulfilling any ticket requests from fans without priority access. The exact method for the sale of these tickets is determined by FIFA and described elsewhere in these FAQs.


2. What is the process for applying for 2010 FIFA World Cup tickets as a U.S. Soccer fan without priority access?

  • U.S. fan submits an online pre-application data form available online here (see 5 below).
  • U.S. Soccer uploads pre-application data to FIFA World Cup Ticketing Center computer system.
  • U.S. Soccer e-mails ticket application order link and instructions to each fan whose pre-application data has been successfully uploaded.
  • U.S. Soccer fan applies for tickets through FIFA (Dec. 6, 2009, through Jan. 13, 2010).
  • FIFA evaluates ticket applications (approximately Jan. 14-20; see question 6 below).
  • FIFA informs applicant whether or not their request for tickets was successful (approximately Jan. 21-23). Payment is collected in full for all successful requests at this time (see question 7 below).

3. What are the eligibility requirements to apply for 2010 FIFA World Cup tickets as a U.S. Soccer fan?

  • All applicants and their guests must be either a citizen or resident of the United States.
  • All applicants and their guests must have a valid passport prior to applying (see question 4 below).
  • All applicants must be at least 18 years of age at the time they apply for tickets.
  • It is strongly recommended that all applicants use a valid payment card whose expiration date extends until at least September 2010. This will aid in both the retrieval of tickets while in South Africa and the collection of refunds (if applicable) for those requesting conditional tickets (see 10 below).

4. Am I required to have a passport to apply for 2010 FIFA World Cup tickets?
Yes. All ticket purchasers are required to provide detailed information about the identities of the persons using each ticket, including a valid passport number. (Note: This does not have to be a U.S. passport.) Per FIFA’s requirements, persons’ names may be printed directly onto the face of each ticket, and ticket holders may be required to show identification when entering the stadium. If you plan to apply for tickets and either you or your guest(s) do/does not hold a current passport, we recommend each individual apply for one immediately using the fastest processing method available.


5. How and when can a U.S. Soccer fan without priority access apply for 2010 FIFA World Cup tickets?
All U.S. Soccer fans interested in applying for tickets from U.S. Soccer’s team supporter allotment will need to complete an online form to submit pre-application data. U.S. Soccer will provide this information to FIFA as part of the final application process.

After a fan’s pre-application data has been received and uploaded by U.S. Soccer to the FIFA World Cup Ticketing Center (FWCTC) computer system, U.S. Soccer will provide instructions and a link to the FIFA online order form and inform the fan that he/she may proceed with his/her request for tickets through FIFA. FIFA will open the application process from Dec. 6, 2009, through Jan. 13, 2010. After U.S. Soccer SC members’ ticket requests have been fulfilled, all ticket requests received from fans without priority access for tickets will be handled on an equal-chance basis rather than first-come, first-served. Applicants will be required to submit payment information at this time, but only successful applications will be charged after Jan. 13 (see question 7 below).


6. Does completing the application process guarantee me 2010 FIFA World Cup tickets?
No. The application does not guarantee tickets. After U.S. Soccer SC members’ ticket requests have been fulfilled, all ticket requests received from fans without priority status during the ticket sales phase (Dec. 6, 2009, through Jan. 13, 2010) will have an equal chance of success regardless of the date submitted. The process for this sale is not first-come, first-served. In the event that the number of tickets requested by fans exceeds the allocation available for any price category for any game, U.S. Soccer will conduct a random lottery to determine which applicants are awarded tickets within a week after the ticket application window closes on Jan. 13, 2010. If the number of tickets requested by fans does not exceed the available supply after fulfilling U.S. Soccer SC members’ requests, then everyone who applies will receive the tickets they have requested, provided all other terms and conditions are met by the applicant.


7. How and when will U.S. Soccer fans know whether their 2010 FIFA World Cup ticket requests are approved?
Within approximately ten days after the ticket application window for U.S. Soccer’s team supporter allotment closes on Jan. 13, 2010, the FIFA World Cup Ticketing Center will contact all applicants directly via e-mail or SMS text to confirm whether or not the request for tickets was successful. Should you be successful in your application for tickets, your payment card will be immediately charged the full amount noted during the application process (including the cost of conditional tickets).


8. To what matches can U.S. Soccer fans apply for 2010 FIFA World Cup tickets from U.S. Soccer’s team supporter allotment?
U.S. Soccer’s team supporter allotment is for tickets to U.S. matches only, including each of the U.S. team’s three First Round matches. U.S. Soccer fans also have the opportunity to request conditional tickets for the U.S. team’s possible knockout round games, including the Round of 16, Quarterfinals, Semifinals and Final/Third Place Game. Conditional tickets will only be issued if the U.S. advances.


9. Can I apply for tickets to non-U.S. World Cup matches?
Yes. U.S. Soccer fans may apply for tickets to non-U.S. World Cup matches by submitting a ticket application directly through FIFA. Fans should visit the 2010 FIFA World Cup Ticketing page at FIFA.com for more information. If fans are successful in obtaining tickets through this method, they will be seated with other international fans in an International General Public area. U.S. Soccer fans will only be seated with other U.S. fans if they apply for tickets from U.S. Soccer’s team supporter allotment.

Please remember, however, that the household ticket limits apply to all tickets purchased regardless of how, when or in which phase they were purchased. A household may apply for tickets to up to seven (7) matches across the entire tournament and no more than four (4) tickets for any single match. These limits include all sales phases and applications combined.


10. What is a conditional ticket?
Anyone who applies for a ticket to follow the U.S. for matches in the knockout rounds will be applying for a conditional ticket, which will only be valid if the U.S. team advances. Applicants will be required to use a payment card to pay the full amount for all tickets up front. Should the U.S. fail to advance to a stage of the tournament where someone has purchased a ticket, then the ticket purchaser will receive a refund by Sept. 2010 to the payment card used, less a $10 service fee per ticket.


11. Are there limits to the number of 2010 FIFA World Cup tickets a U.S. Soccer fan can request?
Yes. FIFA ticket sales regulations include certain limits per household for anyone requesting tickets. These limits also apply to all U.S. Soccer fans. A household may apply for tickets to up to seven (7) matches across the entire tournament and no more than four (4) tickets for any single match. These limits include all sales phases combined.

Those who submit requests for tickets beyond the household limits stated above (whether through a single request or by combining applications made during various sales phases) risk having all requests for tickets ultimately declined and/or revoked (including those previously confirmed). Please note that the online order page will not automatically conduct checks on limits when you submit your request. Instead, the request submitted is checked after the sales window has concluded on Jan. 13, 2010, in combination with all other requests received. Please take care to not exceed the stated combined household limits when submitting your request either through the U.S. Soccer fan access or a later ticket sales phase through FIFA.


12. Can I specify seat locations or request seats adjacent to another applicant?
Tickets will be broken into three categories/price levels. The ticket application will give applicants the opportunity to choose which category or categories of tickets they prefer but not allow any more specifics beyond this. FIFA does not offer the option to request adjacent seats to another group or purchaser.


13. How much will tickets cost?
Tickets are available in three different categories. Each stadium is configured differently, therefore the general category descriptions, listed below, should not be considered definitive in each circumstance.

  • Category 1: tickets are generally located alongside the pitch
  • Category 2: tickets are generally located adjacent to Category 1, in the corners
  • Category 3: tickets are generally located adjacent to Category 2, behind the goals or in the corners

Ticket prices vary according to the match being played and the category of the tickets purchased. Please see the chart below for a breakdown of individual match ticket prices in U.S. dollars for those tickets available to U.S. Soccer fans (Note: Prices listed include the ticket face value plus a 10 percent administration fee).
Additional 2010 World Cup ticketing information can be found on FIFA’s ticketing homepage.

Prices in U.S. Dollars (US $) (includes 10 percent administration fee)
Matches Cat 1. Cat. 2 Cat. 3 Wheelchair
Group Matches (Nos. 2 to 48) $176 $132 $88 $22
Round of 16 (Nos. 49 to 56) $220 $165 $110 $55
Quarterfinals (Nos. 57 to 60) $330 $220 $165 $82
Semifinals (Nos. 61 & 62) $660 $440 $275 $110
Third-Place Match (No. 63) $330 $220 $165 $83
Final (No. 64) $990 $660 $440 $165



14. I have already purchased tickets to the 2010 FIFA World Cup. Can I also apply for more tickets as a U.S. Soccer fan?
Yes. Please remember, however, that the household ticket limits apply to all tickets purchased regardless of when or in which phase they were purchased. If you were successful during a previous phase in purchasing first-round tickets, it is possible that some of the tickets previously purchased is for U.S. games. Please be aware of this and the household limits detailed above prior to making a request for additional tickets.

For Example
A: If you were successful during a previous phase in purchasing two tickets for each of three first-round matches, you may request tickets for up to four other matches plus up to two additional tickets for the three matches for which you already have tickets.

B: If you were previously successful in purchasing two tickets each for Games A and B and four tickets each for Games C, D and E, you may only request tickets for up to two other matches plus up to two additional tickets for Games A and B.


15. What are FIFA’s Ticket Sales Regulations and do they apply to U.S. Soccer fans?
Yes. Any person wishing to purchase 2010 FIFA World Cup tickets as well as any guests of the purchaser will be bound by FIFA’s Ticket Sales Regulations (which include household limits on the number of tickets each purchaser can obtain), General Terms and Conditions and Stadium Code of Conduct. These documents can be found online at FIFA.com.


16. I am a U.S. Soccer fan under the age of 18. Can I submit a ticket request?
U.S. Soccer fans under the age of 18 whose families wish to purchase tickets should have their parent/guardian submit an application with his/her name listed as a guest.


17. Are there any residency or nationality restrictions to apply for tickets as a U.S. Soccer fan?
Yes. U.S. Soccer fans must be either residents or citizens of the U.S., in addition to meeting the eligibility requirements listed in question 3, in order to apply for 2010 FIFA World Cup tickets from U.S. Soccer’s team supporter allotment.


18. If I am successful in applying for 2010 FIFA World Cup tickets, when and how should I expect to receive them?
Unlike previous FIFA World Cups where physical tickets were shipped in advance to the purchaser, 2010 FIFA World Cup tickets will not be mailed. Tickets may only be collected in South Africa.

If you applied online the payment card you used in your application will be utilized as the collection mechanism to pick up tickets. If the payment card that you used expires prior to July 2010, or is lost or stolen, you must notify the FIFA World Cup Ticketing Center (FWCTC).

Tickets can be collected from official 2010 FIFA World Cup ticket collection points in each of the nine host cities in South Africa starting April 2010. The details of these collection points will be communicated closer to the time. If you have not received information regarding the location of the ticket collection points by the end of April 2010, please send a request for information to enquiries@2010fwctc.com.


19. Who can collect my 2010 FIFA World Cup tickets?
The applicant must be the person who collects the Tickets. It is essential for the applicant to travel with the payment card used to pay for the tickets; another form of identification (e.g. passport) may also be required.


20. Does U.S. Soccer provide any travel or ticket packages for the 2010 FIFA World Cup Games?
U.S. Soccer’s official travel partner, OleOle, is offering ticket and travel packages to the FIFA World Cup 2010. Fans have a variety of options through OleOle including travel packages which include tickets and travel-only packages for fans that have already acquired tickets. In addition to U.S. Men’s National Team-focused packages, OleOle offers tickets to other matches for fans looking to fill the days between U.S. match days.

OleOle is one of a select few travel providers to be appointed by Match Services as a Participating Tour Operator to distribute ticket-inclusive travel packages for the 2010 World Cup South Africa and is the only provider to combine the Match appointment with U.S. Soccer’s Official Supplier designation.


All policies and procedures are subject to change at the sole discretion of U.S. Soccer.

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