Board of Directors Meeting Presentation (May 15, 2004)
May 18, 2004
As we execute the strategic business plan and the organization evolves, we continue to place a high priority on Services. Services is not a department, a person or an action, it is an organizational approach that permeates everything we do and places an emphasis on creating & adding value within the framework of our business plan and our seven initiatives. This presentation, made to the Board of Directors on May 15, 2004, outlines our overall approach to providing services and creating/adding value for members.
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