2022 FIFA World Cup Qatar™ Ticketing FAQ – U.S. Soccer Allotment
The FIFA Ticketing Office is responsible for all ticketing to the 2022 FIFA World Cup Qatar™ and has established the regulations for distributing tickets to supporters of participating nations. U.S. Soccer will have an allotment of tickets to distribute to U.S. Supporters for all U.S. Men’s National Team World Cup matches, in coordination with the FIFA Ticketing Office.
What are the eligibility requirements to apply for 2022 FIFA World Cup Qatar™ as a U.S. Soccer fan?
First, all applicants for U.S. Soccer’s allotment must be active U.S. Soccer Insiders, at any level. In addition, U.S. Soccer encourages all of the applicants’ guests to be U.S. Soccer Insiders, at any level. Membership is free for Standard Insiders. Guests are individuals that would use the applicants’ other purchased tickets. Guests that are 13 years old or younger do not need to register to become an Insider.
Fans who are not U.S. Soccer Insiders and would like to apply for tickets have until April 27, to become an Insider at any level. Current Insiders will have until April 27 to upgrade their membership level. The weighted random draw will use the tier level for Insider accounts as of April 27.
Fans can join at ussoccer.com/insiders.
The full list of eligibility requirements to apply for World Cup tickets are listed below:
- Be a U.S. Soccer Insider (as detailed above)
- Be a citizen or resident of the United States
- Have a valid passport prior to applying
- Be at least 18 years of age at the time they apply for tickets
How do I apply for tickets from U.S. Soccer’s allotment of 2022 FIFA World Cup Qatar™ tickets?
U.S. Soccer Insiders can apply for tickets to all U.S. Men’s National Team matches at any time between April 8-April 28, by accessing a FIFA Ticket Office portal exclusively for U.S. Supporters. Insiders will receive a link and unique access code to gain entry to the portal via email from U.S. Soccer. The access code will only be available for one-time use and cannot be shared. Insiders interested in applying for tickets should use the email address registered with their Insider account to be allocated in the proper group for the weighted random selection draw for tickets.
The application process is not first-come, first-served and fans can apply at any point during the application window.
I am a U.S. Soccer fan under the age of 18. Can I submit a ticket request?
U.S. Soccer fans under the age of 18 whose families wish to purchase tickets must have a parent/guardian above the age of 18 apply for tickets. Anyone under the age of 18 can be added to an application as guests.
Does being a U.S. Soccer Insider and completing the application process guarantee me 2022 FIFA World Cup Qatar™ tickets?
No. Insiders who apply through the FIFA Ticket Office portal are not guaranteed tickets as the number of tickets requested will likely exceed the allocation available.
In the event that the number of tickets requested by fans exceeds the allocation available for any price category for any game, a weighted random selection draw will be conducted to determine which applicants are awarded tickets.
Circle Insiders have best access to tickets, as they have access to the first draw and each subsequent draw afterwards.
Information on a weighted random selection draw can be found here.
How many tickets are available in the U.S. Soccer allotment?
FIFA provides U.S. Soccer with a variable percentage of tickets for each of the USMNT matches based on stadium capacity. The larger the capacity of the stadium, the greater the amount of tickets U.S. Soccer will have for purchase.
Are there limits to the number of 2022 FIFA World Cup Qatar™ tickets a U.S. Soccer fan can request?
Yes. FIFA ticket sales regulations include certain limits per household for anyone requesting tickets. These limits also apply to all U.S. Soccer fans. A household may apply for a maximum of six (6) tickets per match and maximum of sixty (60) tickets for the whole tournament. One cannot apply for Individual Match Tickets on FIFA.com AND tickets within the U.S. Soccer allotment for the same match. An individual must apply via FIFA.com OR the U.S. Soccer allotment, not both.
Important to note: Those who submit requests for tickets beyond the household limits stated above (whether through a single request or by combining applications made during various sales phases) risk having all requests for tickets ultimately declined and/or revoked (including those previously confirmed).
Please also note that the online order page will not automatically conduct checks on limits when you submit your request. Instead, the request submitted is checked after the sales window has concluded in combination with all other requests received. Please ensure that you do not exceed the stated combined household limits when submitting your request either through the U.S. Soccer Insider portal or any earlier or later ticket sales phases through FIFA.com.
To what matches can U.S. Soccer fans apply for 2022 FIFA World Cup Qatar™ tickets from U.S. Soccer’s allotment?
U.S. Soccer’s allotment is for tickets to U.S. matches only, including each of the U.S. Men’s National Team’s three First Round matches. U.S. Soccer fans also have the opportunity to request conditional tickets for the USMNT’s possible knockout round games, including the Round of 16, Quarterfinals, Semifinals and Final/Third Place Game. Conditional tickets will be issued only if the U.S. advances.
Supporter Tickets (ST) – Individual match tickets available for each of the three (3) Group Matches that will be played by the U.S. Men’s National Team during the Group Stage.
Conditional Supporter Tickets (CST) – Individual match tickets available for each of the knockout round matches that could be played by the U.S. Men’s National Team. CSTs are conditional on the U.S. Men’s National Team qualifying for the match; otherwise the tickets cease to exist and a refund will be owed.
What is a conditional ticket?
Anyone who applies for a ticket to follow the U.S. Men’s National Team for matches in the knockout rounds will be applying for a conditional ticket, which will be valid only if the U.S. team advances. Applicants will be required to use a payment card to pay the full amount for all tickets up front. Should the U.S. fail to advance to a stage of the tournament for which someone has purchased a ticket, then the ticket purchaser will receive a refund to the payment card used, minus a 40QAR (Qatari Riyal) service fee per ticket, which is approximately $11 depending on the exchange rate at the time of the refund.
Can I apply for tickets to non-U.S. World Cup matches?
Yes, however not through U.S. Soccer. U.S. Soccer fans may apply for tickets to non-U.S. World Cup matches by submitting a ticket application directly through FIFA. Fans should visit the 2022 FIFA World Cup Qatar™ Ticketing page at FIFA.com/tickets for more information. If fans are successful in obtaining tickets through this method, they will be seated with other international fans in an International General Public area. U.S. Soccer fans will be seated with other U.S. fans only if they apply for tickets from U.S. Soccer’s allotment.
Please remember, however, that the household ticket limits apply to all tickets purchased regardless of how, when or in which phase they were purchased. A household may apply for a maximum of six (6) tickets per match and a maximum of sixty (60) tickets for the whole tournament. These limits include all sales phases and applications combined.
Can I specify seat locations or request seats adjacent to another applicant?
Tickets will be broken into three categories/price levels. The ticket application will give applicants the opportunity to choose which category or categories of tickets they prefer but will not allow any more specifics beyond this. FIFA does not offer the option to request adjacent seats to another group or purchaser.
How much will tickets cost?
Tickets are available in three different categories. Each stadium is configured differently; therefore, the general category descriptions (listed below) should not be considered definitive in each circumstance.
Category 1: Highest priced and located in prime areas within the stadium
Category 2: Located outside of the Category 1 area
Category 3: Most affordable category, and located outside of the Category 1 and 2 areas
Category 4: Tickets in this category are available only to Qatar residents.
Ticket prices vary according to the match being played and the category of the tickets purchased. All stadium maps and additional information about ticket categories can be found here. A currency converter can be found here.
I have already purchased tickets to the 2022 FIFA World Cup Qatar™. Can I also apply for more tickets as a U.S. Soccer fan?
Yes. Please remember, however, that the household ticket limits apply to all tickets purchased regardless of when or in which phase they were purchased. If you were successful during a previous phase in purchasing first-round tickets prior to the Final Draw which set all of the First Round match-ups, it is possible that some of the tickets previously purchased are for U.S. games. Please be aware of this and the household limits detailed above prior to making a request for additional tickets.
What are FIFA’s Ticket Sales Regulations? And do they apply to U.S. Soccer fans?
Yes, they apply to U.S. Soccer Fans. Any person wishing to purchase 2022 FIFA World Cup Qatar™ tickets as well as any guests of the purchaser will be bound by FIFA’s Ticket Sales Regulations (which include household limits on the number of tickets each purchaser can obtain), General Terms and Conditions and Stadium Code of Conduct. These documents can be found online at FIFA.com.
How and when will U.S. Soccer fans know whether their 2022 FIFA World Cup Qatar™ ticket requests are approved?
After the ticket application window for U.S. Soccer’s allotment closes (exact date to be confirmed), the FIFA World Cup Ticketing Office will contact all applicants directly to confirm whether or not the request for tickets was successful.
Should you be successful in your application for tickets, your payment card will be immediately charged the full amount noted during the application process (including the cost of conditional tickets).
The ticket application window for U.S. Soccer’s allotment closes on April 28. In mid/late May, U.S. Soccer will conduct the weighted random draw for tickets. Following the conclusion of the draw, all applicants will be notified of their ticket status. Around May 31, the FIFA World Cup Ticketing Office will contact all successful applicants directly on the next steps for ticket payment.
If I am successful in applying for 2022 FIFA World Cup Qatar™ tickets through the U.S. Soccer allotment, when and how should I expect to receive them?
Tickets will be made available as mobile tickets. Mobile tickets will be available only through the FIFA Ticketing App. Mobile tickets for Supporter Tickets (ST) during the Group Stage will be made available closer to the start of the tournament. Mobile tickets for Conditional Supporter Tickets (CST) during the knockout rounds will be delivered as the U.S. Men’s National Team advances through the knockout rounds.
What else is required to attend a 2022 FIFA World Cup Qatar™ match?
To attend Matches of the 2022 FIFA World Cup Qatar™ you need to obtain a Hayya card. The Hayya Card is your entry permit to the State of Qatar and your stadium access (along with your match ticket). Please visit here for more information. You can apply for your Hayya card after receiving your ticket confirmation email following the conclusion of the Random Selection Draw Sales Period. Please also inform your guests that they are also required to obtain Hayya cards.
Are there any COVID-19 vaccination requirements to enter Qatar or the World Cup Stadiums?
Attendees must follow the travel advice from the State of Qatar and the guidance from the Ministry of Public Health. Additional information on coronavirus safety measures to access the FIFA World Cup stadiums will be available on FIFA.com. Additional information can be found here.
Does U.S. Soccer provide any VIP packages for the 2022 FIFA World Cup Qatar ™ Matches?
Yes – though we recognize it may not be for everyone. The U.S. Soccer Patrons Program to Qatar is the Federation’s most exclusive travel program, including accommodations, MATCH tickets, behind-the-scenes access, ground transportation, U.S. Soccer gear, and more. Space is very limited, and participation is made possible through a meaningful donation supporting the U.S. Soccer Development Fund. Contact email@example.com for details.
FIFA also provides its own travel programs through its official hospitality partner, MATCH Hospitality – see their options (including tickets and accommodations) here: usa.match-hospitality.com/startplanning
For more information or any questions, please email firstname.lastname@example.org.