2019 U.S. Soccer Insider Terms & Conditions*

*Terms and conditions apply to U.S. Soccer Insider benefits. Please see below, and all U.S. Soccer items delivered or emailed to you, for additional information.


GENERAL INFORMATION

Whom do I contact with questions, concerns, or suggestions about the program or my account?

For questions about your Insider account, please send an email to insidersupport@ussoccer.org and someone will respond to you as soon as possible.

PURCHASING & RENEWALS

How do I sign-up or purchase a U.S. Soccer Insider account?

In order to sign-up for an Insider account with U.S. Soccer, you must complete the U.S. Soccer Insider order form at ussoccer.com. You must provide complete and accurate information, including name, and email address. The ussoccer.com Privacy Policy explains how such information may be collected and used. In order to purchase an Insider account with U.S. Soccer, you must complete the U.S. Soccer Insider order form at ussoccer.com. You must provide complete and accurate information, including name, shipping address, telephone number (e.g., home, work, and mobile), email address, and valid payment card information. The ussoccer.com Privacy Policy explains how such information may be collected and used. The email address associated with your U.S. Soccer Insider account will be your U.S. Soccer Insider username. U.S. Soccer reserves the right to decline service to or terminate any account for suspicious activity or violation of the terms of this page or the ussoccer.com Terms of Use. All sales are final. For additional questions regarding Insider, please contact us. The terms of purchase of a U.S. Soccer Insider account control in the event of a conflict between these terms and the U.S. Soccer Terms of Use.

Does my purchased Insider account renew automatically?

Yes, but you will be notified before the automatic renewal. (Free Insider accounts never expire but may be terminated as set forth above or cancelled as set forth below.) Your automatically renewed Insider account may come with premiums (e.g., hat, sticker) of equal or greater value to the items provided as premiums in the previous year, though the exact type of premium(s) provided may change from year to year. U.S. Soccer will contact Insiders whose Insider accounts are subject to automatic renewal via email by email to notify them of their pending renewal. There will be no returns, refunds or exchanges after the renewal.

U.S. Soccer may determine, in its discretion, to discontinue automatic renewal of U.S. Soccer Insider accounts. If that occurs, such Insiders will not automatically renew. U.S. Soccer will contact those Insiders by email prior to the renewal date to notify them of available Insider options, if any, for the next year.

When will my Insider account automatically renew?

Your Insider account will automatically renew approximately on the one-year anniversary of your purchase, unless you contact us one week prior to the renewal date, to opt out of the automatic renewal. You will receive notification of the pending renewal before the renewal date and then automatically have your Insider account renew approximately one (1) week later. If you do not cancel by the date set forth in your profile under “Account & Billing”, then your Insider account will automatically renew, and no refund will be available.

Your Insider account will automatically renew approximately on the one-year anniversary of your purchase, unless you contact us one week prior to the renewal date, to opt out of the automatic renewal. You will receive notification of the pending renewal before the renewal date and then automatically have your Insider account renew approximately one (1) week later. If you do not cancel by the date set forth in your profile under “Account & Billing”, then your Insider account will automatically renew, and no refund will be available.

Can I cancel my Insider account?

You may cancel your Insider account at any time. Please note, however, that Insider dues are nonrefundable.

How do I add or change my personal information to my account?

For name, email address, or mailing address changes, please visit your profile.

CONTACT US

If you have a problem with your U.S. Soccer Insider account, please contact us by sending an e-mail to insidersupport@ussoccer.org.