How to Report a Concern

How to Report a Concern

The United States Soccer Federation, Inc. (“U.S. Soccer”) is committed to supporting a culture of compliance, ethical conduct and safety.  Below you will find how you can easily express and report to U.S. Soccer concerns about any known or suspected violations of law, policy, ethics or rules regarding U.S. Soccer and its staff, athletes and organization members. Reporting such violations to U.S. Soccer supports U.S. Soccer’s commitment to a culture of ethics, compliance and safety.

To make a report, either fill and submit the form here, or call (312) 528-7004 to leave a voicemail. Please provide as much detail in your report as possible, including contact information, should you wish to be contacted concerning your report. U.S. Soccer does not retaliate and does not tolerate retaliation against any individual who makes a report in good faith. Please see below for more information.

What can I report to the Integrity Hotline?

Some examples include, but are not limited to:

  • Potential violations of the SafeSport Code/Safe Soccer Framework
  • Potential violations of law or policy
  • Anti-doping violations
  • Allegations of match fixing
  • Allegations of referee misconduct and/or misconduct or assault toward a referee
  • Concerns regarding your local soccer club, state association, or national member organization

If you have a general message or concern not related to the foregoing, please submit your message via the Contact Us page

Mandatory Reporting Obligation Under Federal Law

Please be aware that under the Protecting Young Victims from Sexual Abuse and SafeSport Authorization Act of 2017, adults who work in youth sports that compete across state lines and/or internationally are “mandatory reporters” who have an obligation to report to law enforcement facts giving them a reason to suspect child abuse within 24 hours of becoming aware of the facts.  Reporting to U.S. Soccer will not fulfill your obligation under federal law—you must still report to law enforcement.  That said, we nonetheless encourage you to report to U.S. Soccer any conduct that could violate U.S. Soccer policy so that we may have the opportunity to address the issue separate and apart from law enforcement.  Please see www.safesoccer.com for more information regarding our prohibited conduct policy.

Allegations of sexual misconduct involving Participants with the USOC, U.S. Soccer, any other National Governing Body, or any Local Affiliated Organizations, should be promptly reported to the U.S. Center for SafeSport, which retains exclusive jurisdiction over the response and resolution to allegations of sexual misconduct by Participants with the foregoing.  Accordingly, all reports received by U.S. Soccer and involving allegations of sexual misconduct by Participants will be promptly forwarded to the U.S. Center for SafeSport. Please see www.safesport.org for more information or to make a report.  

Reports Made in Good Faith

All reports must be made in “Good Faith,” which means that the reporter has a genuine belief that a potential violation of law or policy has occurred in the past or is currently occurring. Good Faith belief, however, does not require that a suspected violation be an actual violation. In other words, a report may be in Good Faith even if U.S. Soccer finds no evidence that the reported violation actually took place. Examples of bad faith reports would include situations where an individual makes reports that another person engaged in misconduct even though the reporting individual knows that such misconduct never occurred.

U.S. Soccer’s no-retaliation policy

U.S. Soccer does not retaliate and does not tolerate retaliation against any individual for coming forward with a Good Faith allegation, or for participating in an investigation of such alleged misconduct. Regardless of the merits of the report made by a reporting individual, any U.S. Soccer organization member, employee, participant, player, coach referee, organization member, agent, vendor, sponsor, member or parent who retaliates against a reporting individual may be subject to disciplinary action.  In addition, U.S. Soccer reserves the right to report, instance of retaliation to the U.S. Center for SafeSport.

Any individual who feels they have been retaliated against should immediately report such misconduct in the same manner as reporting any other type of misconduct.

U.S. Soccer’s stance on confidentiality and anonymity

The identity of the individual submitting a report in Good Faith will be kept confidential to the fullest extent possible, unless doing so does not comply with applicable law or prevents a full and effective investigation of the report. To the greatest extent possible, all personnel responsible for responding to such reports will maintain the confidentiality of the individual and the matters relating to the report.

Our Integrity Hotline Reporting Resource (discussed in greater detail below) supports anonymous reporting.  That said, we encourage you to include your information so that we may have the best opportunity to follow-up with you and ensure we have addressed the concern you have raised.

What are the procedures to make a report?

You can make a report using U.S. Soccer’s Integrity Hotline intake system. This system takes reports either via telephone or online (together, the “Integrity Hotline”). Details on this system are mentioned below. There are a few things you should know about this system:

  • Individuals reporting through the Integrity Hotline can choose to provide their name or remain anonymous.
  • All data related to the compliance report is ultimately stored in the United States and is accessible to attorneys or other service providers serving U.S. Soccer and bound by confidentiality.
  • You are not expected to prove the truth of the allegation; however, it is important that you provide a description of the allegation that is as complete as possible, and if available, provide any information that may assist in the review and/or investigation of the allegation.  

Will there be follow-up?

If you would like to obtain follow-up information regarding the report submitted pursuant to this Policy, you may request a follow-up. The Office of General Counsel will provide follow-up information at the time and level of detail deemed appropriate under U.S. Soccer’s policies (such as, for example, those included in U.S. Soccer’s personnel policies and/or applicable privacy policies) and allowable by law.   

U.S. Soccer’s commitment to respond

U.S. Soccer’s Office of General Counsel is responsible for addressing and responding to all reports submitted under this Policy in a reasonably timely manner, and for documenting the action taken by U.S. Soccer in response to such reports.
U.S. Soccer will store all reports, and the related materials.

Integrity Hotline instructions

To make a report, either fill and submit the form here, or call (312) 528-7004 to leave a voicemail. Please provide as much detail in your report as possible, including contact information, should you wish to be contacted concerning your report.

U.S. Soccer Office of General Counsel
1801 S. Prairie Avenue
Chicago, IL 60616
legal@ussoccer.org

 

Last revised:  May 16, 2019