U.S. SOCCER
INSIDERS

Join Insiders to fuel your fandom with perks like
presale ticket access, events, first look at Starting XIs,
access to Insider Rewards, and vote for who you think
deserves Player of the Match honors at every National Team match!

WELCOME TO U.S. SOCCER INSIDERS

Join Insiders to fuel your fandom with perks like
presale ticket access, events, first look at Starting XIs
and vote for who you think deserves Player of the Match
honors at every National Team match!

PRESALE TICKETS

Purchase tickets before the general public.

Exclusive Events

Join Insider only events like Pregame Huddles before games or talk with U.S. Soccer leadership through Insiders Connect.

UNIQUE OPPORTUNITES

Enjoy once in a lifetime experiences both digital and in-stadium.


ACCESS U.S. SOCCER LIKE NEVER BEFORE

 Fans like you are the real MVP's of U.S. Soccer. We invite you to get even closer to your favorite national teams with exclusive perks, ticket access, Insiders-only experiences and more!


INSIDERS
STARTING AT FREE
Three levels to fuel your fandom with once-in-a-lifetime experiences and unmatched rewards.
FAMILY INSIDERS
$85/YR
Same experiences and perks as a Premium Insider, but for the entire family!
CIRCLE INSIDERS
$500 - $10,000/YR
Circles are your VIP pass to exclusive benefits including tax deductibility – Choose from four levels of unforgettable behind-the-scenes access and one-of-a-kind service from U.S. Soccer!
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Compare insiders benefits
Standard

Free

Premium

$45/YR

Premium Family

$85/Year

VIP

$185/YR

Circle Insider

From $500/YR

Access to Insiders-only App Features
Presale Access to Tickets
Access to Insiders Rewards
First look at Starting XI
Opportunity to Purchase World Cup Tickets
Exclusive and First Look Content
Access to Exclusive Apparel
Private Insiders Events
Fast-track Stadium Entry
Voting Rights for the U.S. Soccer Fan Council
Free Shipping at the U.S. Soccer Store
Gameday Concierge Service
VIP Section at U.S. Soccer Events
First Priority Ticketing
Post-game Photo in Goal
VIP Hospitality (Captains)
Pre-Game Field Level Access Passes (Coaches)
VIP Behind-the-Scenes Stadium Tours (Presidents)


development fund support


The U.S. Soccer Development Fund empowers our country's most passionate and committed soccer supporters - just like you - to directly impact the future of the beautiful game through your generous philanthropic gifts.

 

U.S. Soccer is a 501(c)(3) nonprofit and receives no federal government funding. We need your help.

 

Our mission is simple: to make soccer, in all its forms, the preeminent sport in the United States. Your tax deductible gift today will help develop:

 

 

World-class players   |   More & better coaches   |   National Teams to inspire us all

HOW DO I CHANGE MY ACCOUNT STATUS?

As an Insider, you can make changes to your account status at any time within your profile. There are 3 types of status changes:

UPGRADE: Select the Insiders Account & Billing tab on the left-hand side to select your preferred level.


CANCEL AUTO RENEWAL: Select the Insiders
Account & Billing tab on the left-hand side to select cancel.


DELETE: Please send an email to 
insidersupport@ussoccer.org with the following: Name, email, zip code, and current Insider level (as shown on your profile).



WHAT'S THE DIFFERENCE BETWEEN INSIDERS LEVELS?

Unlock more unique and exclusive benefits by upgrading to different Insiders levels. You can compare all Insiders levels in the table under the [COMPARE BENEFITS] tab. If you have additional questions about the circle level, please email circles@ussoccer.org and someone from our Development team will assist you.



How do I update my email?

In order to update your Insider Email Address, please send an email to insidersupport@ussoccer.org. Please make sure to include both your old email address and the new address you'd like to use. Once your email has been changed, you'll be able to access your account with the new email and same password.



The system says it doesn't recognize my email?

You'll need to Register and Verify your account.  To do this simply "Sign up" for the Standard Insider level then verify your email via the link sent to your email. Your Insider status and history should sync and update shortly afterwards. If you are still having an issue accessing your account please email insidersupport@ussoccer.org.

 

 

HOW DO I MANAGE MY INSIDERS BENEFITS?

Access your profile at any time to see what you get at the next level, or to cancel/modify your Insider level.


 

 


IS MY INSIDER STATUS TAX-DEDUCTIBLE??

The Four (4) Circle Insider Levels are considered donations to U.S. Soccer which is a 501(c)(3) nonprofit organization (EIN: 13-5591991). The tax-deductibility of your gift varies depending on your giving choice. Should you choose to join one of U.S. Soccer’s Circles, you will access exclusive benefits which alter the total tax-deductibility rate. You can also choose to give a fully tax-deductible gift by waiving benefits or providing a unique giving amount. Upon receiving your donation, U.S. Soccer will send you a formal letter for tax purposes, indicating the amount considered tax-deductible by law.

 


WHAT ARE THE TAX-DEDUCTIBILITY RATES FOR CIRCLE INSIDERS?

A gift is considered tax-deductible when no goods or services were provided to you as a result of your donation. Obviously, Circles come with a range of exclusive benefits. Each level has a unique tax-deductibility amount, outlined below. Upon receiving your donation, U.S. Soccer will send you an official thank you letter for tax purposes. Read more about Circle benefits.

  • Supporters Circle: 100% tax deduction ($500)

  • Captains Circle: 80% tax deduction ($798)

  • Coaches Circle: 91% tax deduction ($4,548)

  • Presidents Circle: 93% tax deduction ($9,348)

 


HOW CAN I UPDATE MY CAPS?

Please complete and submit the cap request form to have missing caps added to your account. NOTE: We are only counting caps you have earned while being an Insider (Any iteration of the program from 2009-Present). Matches attended prior to being a U.S. Soccer Insider will not be accounted for. If you run into any issues or have questions, please email insidersupport@ussoccer.org with the subject: Cap Update Project.

 


HOW DO I EARN NEW CAPS/MY APP HASN’T UPDATED YET?

You can earn caps automatically through the U.S. Soccer App as long as you have location services enabled. We recommend opening the app at the stadium as this sometimes can expedite the process. If for some reason your caps have not updated 24 hours after the match please complete the cap request form.

 


WHERE CAN I FIND THE COACHES HUDDLE, INSIDERS CONNECT, & LIVE VIDEO CONTENT?

Content can be found within the U.S. Soccer App under the Video Tab.

 


HOW DO I VOTE FOR PLAYER OF THE MATCH?

On matchday, Insiders can select the official Insiders Player of the Match, presented by Budweiser, through the U.S. Soccer App. Make sure to download or update the app today and turn notification ON so you can cast your vote! You will receive a Notification around the 85th Minute. If you’re having any issues, try closing and reopening the app to refresh.

 


NEED HELP WITH TICKETS?

Questions about a specific match, check out the Schedule and Tickets page.

To find out how to place a group ticket order of 20+ tickets please visit the Group Orders FAQ page.

Otherwise, from mobile tickets to upgrades and FAQs, we’ve got all your questions covered at the 

Ticket Support Hub

 

What is Insiders Rewards?

Insiders Rewards is the newest U.S. Soccer Insiders program benefit that allows you to earn redeemable points by interacting through the Official U.S. Soccer app (watching content, completing your profile, etc.), attending matches, purchasing tickets, and buying merchandise from the U.S. Soccer Store! These points can then be redeemed for experiences, memorabilia, and U.S. Soccer swag.

 

How do I join Insiders Rewards?

Download the Official U.S. Soccer App, tap “Join For Free” and fill out all the required fields. If you are an existing U.S. Soccer Insider, log in using your current email and password. Once you have signed up or logged in, check out the Insiders page to see what Insiders Rewards has to offer.

 

Do I have to download the Official U.S. Soccer App to access Insiders Rewards?

Yes, to participate in this Insiders benefit you must have the app downloaded on your preferred device and logged into your existing Insiders account.

 

How do I Earn points?

Earn points by interacting through the Official U.S. Soccer app, purchasing tickets from Ticketmaster, purchasing merchandise from the Official U.S. Soccer Store and by attending matches. A full list of earning events can be found on the Insiders page by tapping on the “See All Ways to Earn” link.

 

How do I Redeem points?

Check out the “Redeem” tab within the Insiders page to see the full list of available redemption items. Tap on the item to see product details, if you are ready to redeem tap Redeem Reward at the bottom of the page, then enter the email/address that the item will be sent to, once all information is entered submit to claim your reward.

 

Where do I see my point history?

In the Official U.S. Soccer app, head to the Transactions tab within the Insiders page to see every point transaction you have earned/redeemed. You can view by month or by day. Please allow up to 7 days for points to appear, if they do not, please contact insidersupport@ussoccer.org with subject Insiders Rewards Issue.

 

How do I receive Match Attendance points?

You earn Match Attendance points when you earn a cap, as long as you have location services enabled for the Official U.S. Soccer app. We recommend opening the app in the stadium as this can expedite the process. If your cap has not updated in within 24 hours after the match, please complete the cap request form.

 

If I spend my points will my Insiders tier decrease?

No, your Insiders Tier is not dependent on your total amount of points. Your current Insiders Tier will determine how many points you are receive upon first logging into the app.

 

Why am I not getting all my points for my tier?

The Insiders Tier Bonus points are staggered. In your points transactions each tier will display as follows: 200 for App Download (Standard Tier), 2800 for Premium Tier Bonus, 4000 for VIP Tier Bonus and 3,000 for Circle Tier Bonus to equal the total point value for your tier.

 

Why are the points for my tickets not showing up?

You receive 10pts. per $1 per spent through Ticketmaster purchases (up to $1,000 per match). When purchasing these tickets be sure to use the email associated with your Insiders account or the points will not display in your account. Please allow up to 7 days for these points to appear, if they do not, please contact insidersupport@ussoccer.org with subject Insiders Rewards Issue.

 

* You will not receive points for tickets purchased through secondary markets (Ticketmaster Resale, SeatGeek, AXS).

* You will not receive points for tickets purchase before the beginning of Insiders Rewards. 

 

Difference between Redeemable & Lifetime points?

Redeemable points refer to the number of points you have that can be used to redeem for U.S. Soccer experiences and memorabilia. Lifetime points refer to the total amount of points you have earned since the start of Insiders Rewards.

 

How long does it take to receive the items I redeem for?

Once redeemed, you will receive an email confirmation. If you redeemed for an Experience, we will have you confirm what match you will be attending before sending more information. All Memorabilia and Merchandise will be sent to the address you entered during the redemption process.

-       PLEASE NOTE that due to COVID-19 there are delays in shipments. Our goal is to have these sent to you as safely and quickly as possible. We really appreciate your patience and apologize for the inconvenience.

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TO U.S.
SOCCER