United States Soccer Federation, Inc. (“U.S. Soccer” or “we” or “us” or “our”) respects your privacy and is committed to protecting your personal data.
Who we are
U.S. Soccer has its headquarters at 1801 S. Prairie Avenue, Chicago, Illinois 60616. We are the National Governing Body for the sport of soccer in the United States, a member of the U.S. Olympic Committee and the FIFA member association for the United States. We do not maintain offices outside of the Continental United States, nor do we provide services or products in the European Union. You can contact us by mail at the above addresses, by email at email@example.com or by telephone at +1 (312) 808.1300 (US) and ask for the Data Privacy Manager.
Our policy towards children
This Website is not intended for children and we do not knowingly collect data relating to children under the age of 13 unless the parent or guardian of the child has given explicit consent. Please see the section entitled, “Special rules for children ,” below, for more information.
This version was last updated on May 14, 2019, with the public release of the redesigned Website. As we update this notice, we will maintain copies of past versions, and these historic versions can be obtained by contacting us.
Links to other websites and services
For more information, you may review the FTC’s guide to opting out of online tracking for computers and mobile devices. You can also see the “Choice” section below for ways to opt-out.
In some cases, we have arrangements with third-parties, such as authorized Service Providers, agents, or representatives, to collect and store the foregoing information on our behalf, to provide services in connection with hosting or the operation of our Website, or to facilitate reporting of analytics (such as with Google Analytics).
Although the Device ID Information that we share, including the Device ID Information that is not linked to your mobile device, does not identify you personally, there is a risk that third parties who receive such information from us may be able to re-identify you through other information they gather.
Except for IP Addresses, we may match Device ID Information with Personal Data that we may have from or about you, which would allow us to identify you, we may use this information to provide you with offers that are available where you physically are located.
Information We Collect
“Personal Data” is information that allows us to identify you. While some of the information collected is required for Insider membership or business engagement purposes, other information is voluntarily given by you. The types of Personal Data that we may collect from you includes, but is not limited to, the following:
- Your full name, address, phone, and email contact information
- Country of residence
- Your age, birthdate, gender
- Other Information included in your U.S. Soccer Insider Program Profile:
- Favorite WNT player, favorite MNT player, favorite club team
- Social Network account IDs
- Marital status
- American Outlaw chapter (if applicable)
- Preference information, such as the communications you would like to receive from us
- Information you provide to us for the purposes of attending matches, tournaments, meetings, events, webinars, and other programs
- Any other information relating to you (or other individuals), which you may provide to us
Why do we collect this personal data?
We collect from Website visitors to:
- Operate, provide, improve, and maintain the Website and the Services;
- Customize and/or personalize your communications;
- Communicate with you about our events, and for other promotional purposes;
- Administer contests, promotions, surveys, or other Website features;
- Conduct research on how to further our development of the sport of soccer in the United States.
How we collect Personal Data
We may collect person information from you on or through the Website or Services in a variety of ways, including, but not limited to, through direct interactions, such as when you use the “contact us” feature on the Website, register on the Website, purchase a Service, participate in online contests, surveys or games, sign-up for a newsletter or subscription, purchase merchandise, purchase tickets to U.S. Soccer events, join U.S. Soccer as an Insider, or otherwise communicate with us (such as by email or via our social media pages).
Please note that if you choose to post, comment, or participate in any discussion forum on our Website, you may disclose personal information about yourself to other participants. If you do so, this is at your own risk.
Device Identifiable Information
We may also collect information that does not identify you personally, but is linked to your computer or device (“Device ID Information”). We collect Device ID Information from you in the normal course of operating our Website. When you visit our Website to browse, read, or download information, we automatically collect information about your computer that your browser sends, such as your IP address, browser type and language, access times, pages visited, and referring website addresses. We may use Device ID Information we collect to analyze trends, help administer the Website, track the movement of visitors, learn about and determine how much time visitors spend on each page of the Website, determine the ways visitors navigate throughout the Website or the Service, and to gather broad demographic information for aggregate use as described below under the heading “Aggregated Data”.
We may also collect Device ID Information through “cookies” or “web beacons” as explained below under the heading “Cookies.”
We may also collect information about your mobile device such as the type and model, operating system (e.g., iOS or Android), carrier name, mobile browser (e.g., Chrome, Safari), applications using our Website, and identifiers assigned to your device, such as its iOS Identifier for Advertising (IDFA), Android Advertising ID (AAID), or unique device identifier (a number uniquely given to your device by your device manufacturer), sometimes referred to as a mobile carrier ID.
We may also collect your location information, such as your zip code or the approximate geographic area provided by your Internet service provider (ISP) or location positioning information provided by the location services and GPS features of your mobile device when location services have been enabled.
When you visit our Website, our Website places a small, removable data file on your computer. This file is known as a “cookie.” Cookies allow us to distinguish you from other users of our Website, which helps us to provide you with a good experience when you browse this Website and also allows us to improve our Website. Some of the cookies we use are “analytics” cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily.
Similarly, we use pixel tags – tiny graphic images – to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our website. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, username, system type, whether you have enabling software to access certain Website features, access times and referring website addresses.
Cookies operate in the background, and you can turn them off, if you wish, by adjusting your Web browser settings, but doing so may impair your ability to use some of the features on the Website.
When using the Services or when using certain third-party social networking services (e.g., Facebook, Twitter, Google +) (each a “Social Network”), you may have the option to connect your Service information and activity with your Social Network information and activity. If you authorize such a connection, you permit us to share or publish information about your Service activity with that Social Network and its users, and to access certain of your Social Network information, as disclosed to you at the time you consent to the connection. Information we may share with a Social Network may include, but is not limited to: technical information about your Service activity, your Service comments or the videos you watch on the Service. Information we may access about you, with your consent, from a Social Network may include, but is not limited to, your basic Social Network information, your location data, your list of contacts, friends or followers and certain information about your activities on the Social Network. If you permit a connection between a Social Network and a Service, we (and that Social Network) may be able to identify you and to associate information received pursuant to the connection with information we already have about you. For more information, please review the privacy disclosures and terms of your Social Network account, which govern how that account information is collected and shared with us. Please note that we are not responsible for the data collection or privacy practices of third-party Social Networks.
Other data we collect
We also may, from time to time, receive Personal Data about you from third party sources to improve the Website and our Services, and for the various purposes outlined herein.
A special note regarding certain types of Personal Data
In the limited instances when we do collect information about your race or ethnicity, it is wholly voluntary on your part, and it is because we are the not-for-profit national governing body for the sport of soccer in the United States, tasked with promoting the development of soccer at all levels throughout the United States, and we are working to ensure our developmental efforts are reaching all interested stakeholders. Please know that these categories of Personal Data are only collected from individuals with whom we have regular contact in connection with our mission and these categories of Personal Data generally are not disclosed. Specifically, we will disclose these categories of Personal Data only in the following instances: 1) as part of anonymized Aggregate Data, as noted above; or 2) if disclosed outside of U.S. Soccer, only with your express consent.
U.S. Soccer is an equal opportunity employer and does not discriminate on the basis of protected characteristics.
Data that we do not collect
Except as expressly disclosed above as to information about race and ethnicity, we do no collect “special categories” of Personal Data about you (this includes details about your religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your physical or mental health or condition, or genetic and biometric data). Nor do we collect any information about criminal convictions and offenses without independent justification and express consent.
How we may use or disclose your information
We handle your data with care and respect. Because many of our systems are located in the United States, information provided to U.S. Soccer will be transmitted to U.S. Soccer and stored in the United States. We will share your information with our affiliates and third-party Service Providers only if this is necessary or reasonably required for any of the purposes above. Some of these third parties may be located outside of the United States, including in countries where data protection laws might not exist or be of a lower standard than the United States or the EU. We will not use the information to make any automated decisions that might affect you.
The Personal Data and Device ID Information we collect from you may also be used by us and by third-parties, such as hosting providers, data management companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, and payment processors (collectively, “Service Providers”) for a variety of purposes, including to:
We may also use or share your Personal Data as permitted by law to protect our rights or property, our Website or Services, or its users and their safety. In addition, we may also use or share Personal Data and Device ID Information with government, law enforcement agencies, and regulatory bodies when we consider the disclosure to be legally required, or at a minimum, fair, reasonable, and legal.
With your express permission, we may share some of your Personal Data with our sponsorship or marketing partners and other third parties so that they may contact you directly regarding special promotions or offers (such as subscriptions to and promotions for goods and services, including, for example, through participation in a co-sponsored sweepstakes or contest). We are not responsible for how these third parties may use your Personal Data, and such uses are subject to their own policies. If you have consented to receive messages from or share your Personal Data with third parties for such third parties’ marketing purposes, you can change your mind at any time and may let us know by following the instructions in the "Communication Choices" section below.
Your Privacy Rights under California Law
Learn about your California Privacy Rights here.
International Transfer of your personal data
Chat rooms, forums, and message boards
The Website may make chat rooms, forums, blogs, message boards, and other community features and activities available to you and other users. If you post Personal Data online, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose Personal Data in these areas. We reserve the right (but assume no obligation) to review and/or monitor any such community areas on the Website.
Third party advertising
Short message service
We may make available a service through which you can receive messages on your wireless device via short message service (“SMS Service”). You understand that your wireless carrier’s standard rates apply to these messages.
If you subscribe to one of our SMS Services, you may be required to register and provide Personal Data. We may also collect the date, time, and content of your messages in the course of your use of the SMS Service. We will use the information we obtain in connection with our SMS Service for the purpose of sending the SMS messages. If fees are charged to your wireless account invoice, we may provide your carrier with your applicable information to facilitate the transaction in connection therewith. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies. We may also contact your carrier, which may access the content of your wireless account, for the purpose of identifying and resolving technical problems and/or service-related complaints. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. You may change your mind and unsubscribe to SMS Services at any time by following the instructions in the “Communications Choices” section below.
How long do we keep your Personal Data?
If you have given consent, we will continue to use your information to send you further communications until you unsubscribe or for so long as we continue to have a business purpose for it. In order to ensure the accuracy of our records, we may keep your information in our database unless you ask us to erase it.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your rights over your Personal Data
Under certain circumstances, you can ask us what Personal Data we hold about you, and you can ask us to correct it if it is inaccurate. You can also ask for it to be erased (except for information that we keep for record-keeping purposes), and you can ask for us to give you a copy of the Personal Data. The simplest way to do this is by emailing us at firstname.lastname@example.org, or write to us at 1801 S. Prairie Avenue, Chicago, IL 60616 USA Attn: Privacy Administration / Legal. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. Please note that we may request certain Personal Data for the purposes of verifying the identity of the individual seeking access to their personal information records.
You can also ask us to stop using your information—you can change your mind at any time and may let us know by following the instructions in the “Communication Choices” section below.
Change of Purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at: email@example.com
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law or legal obligation.
If you have agreed to receive communications or solicitations from us, but you later change your mind, you can revise your preferences in your profile (www.ussoccer.com/login) section of the Website or email us at firstname.lastname@example.org. You also may opt out of receiving all future promotional emails from us by clicking on an opt-out or “unsubscribe” link within the promotional email you receive. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.
You may always opt out of our SMS messages by texting “STOP” or another applicable keyword to the short code applicable to the particular SMS Service (as further described below).
If you agree to have us share your Personal Data with third parties so that they may contact you about promotions, offers, and other information, you can subsequently revise your preferences in your profile (www.ussoccer.com/profile/my-profile) section of the Website or email us at email@example.com. If you do request to have us stop sharing your Personal Data with other entities for their direct marketing purposes, such request will only apply as of the date of your request, we will do our best to honor it within ten days, and we will not be responsible for any communications that you may receive from entities that received your Personal Data prior to such request. In these cases, please contact that entity directly or click on the opt-out or “unsubscribe” link that should be included within the promotional email you receive from such third party.
You may opt-out of receiving ads from network advertisers by clicking the AdCommunication Choices icon on advertisements that are sent to you, visiting the opt-out pages on the NAI website (access the NAI’s opt-out tool) and the DAA website (access the DAA’s opt-out tool). Opting out through these methods does not prevent you from seeing ads; it simply means that network advertisers will no longer collect data for the purpose of providing you targeted ads. The DAA and NAI opt-out tools are cookie-based. They signal network advertisers so that they do not collect data online or deliver specific ads targeting you, and only affect the Internet/web browser on the computer where the cookies are installed. These opt-out tools will only function if your browser is set to accept third-party cookies. If you delete an opt-out cookie or all your cookies from a browser’s cookie files, change web browsers, or change computers, you will no longer be opted out of our data collection and ad targeting, and we may place a new cookie unless an opt-out cookie is again reset on that browser. Opting out using one browser on one computer will not opt you out using any other browser on the same or another computer.
Protection of information
We are committed to protecting your privacy and we implement various security measures in relation to our processing and transfer of Personal Data. However, the nature of the Internet is such that the data may in some circumstances flow over networks without full security measures and could be accessible to unauthorized persons. No website, service, or method of transmission to/from the website can be absolutely secure, and third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information. Therefore, although we work very hard to protect your privacy, we will not be responsible for any damage that results from a security breach of data or the unauthorized access to or use of information, whether Personal Data or Device Identifiable Information. To the extent we provide your Personal Data to any third parties, we will request that they use reasonable security measures to protect your information.
If you wish to object to or raise a complaint on how we have handled your Personal Data, you may contact us at firstname.lastname@example.org. You may also be able to have your Personal Data transferred by contacting us at email@example.com.
Identity theft and the practice known as “phishing” are of great concern to all Internet users. We encourage you to take an active role in protecting your personal information from theft by using a unique password for each account and by safeguarding your information at all times. Please note that U.S. Soccer does not, and will not, at any time, request your credit card information, your account ID, login password, or other Personal Data in a non-secure or unsolicited email or telephone communication.
Special rules for children
U.S. Soccer remains committed to protecting the privacy of children who use our Website and Services. This section explains our information collection, disclosure, and parental consent practices with respect to information provided by children under the age of 13 (“child” or “children”).
In adopting our special rules for children, U.S. Soccer engaged in a thoughtful analysis of applicable U.S. law as well as standards around the world. Our rules are consistent with practices followed by each of our governing bodies, the USOC and FIFA, and comply with the United States Children’s Online Privacy Protection Act (“COPPA”). For more information about COPPA and general tips about protecting children’s online privacy, please visit the Federal Trade Commission’s page on Protecting Your Child’s Privacy Online.
In view of the fact that U.S. Soccer operates over 20 National Teams at varying age levels, including two U-15 national teams and a U-14 development program, we take seriously our role in educating and developing the future of soccer. In particular, we concur with the explanatory notes to the UK Data Protection Act 2018, which, when setting the UK’s minimum age at 13, noted: “As long as a child is capable of understanding the processing to which they are consenting and is capable of making a free and informed decision, then it is considered that the child is capable of consenting to any processing of personal data.” Accordingly, based on not just applicable law but our experience as a governing body, we believe 13 to be the appropriate age for a young person to evaluate their interactions with the Website and Services. If you are a parent and you have questions about any of the information in this section, please contact us at firstname.lastname@example.org.
If you are a parent looking for information regarding U.S. Soccer’s practices in promoting athlete safety and preventing misconduct, we invite you to visit www.safesoccer.com.
Although most portions of the Website are directed to general audiences, we do not knowingly collect Personal Data from children under 13. If we learn we have collected or received Personal Data from a child under 13 without verification of parental consent, we will endeavor to delete that information.
Information Collected and Parental Rights.
Information Use and Disclosure
We may use the Personal Data to provide the child with the special services for which he or she has registered, such as membership in a kids club, receipt of newsletters, or participation in contests or sweepstakes. We do not condition a child’s participation in any of our online activities on the disclosure of more information than is reasonably necessary to participate in the activity.
Portions of our Website that are directed to children under 13 do not have unscreened chat rooms, blogs, or other similar community functionality that would permit your child to disclose information to others or publicly. In addition, any “postcard” or “share with a friend” feature that may be available on these portions of our Website will collect the recipient’s email address, but not the sender’s; permit the sender to type in a first name and last initial; supply the content or allow the sender to select a pre-determined message from a menu; and be sent immediately, at which time the recipient’s email address as collected from the sender is deleted from our records.
Personal Data collected on or through any portions of our Website that are directed to children under 13 may be shared with Service Providers (as defined above) with whom we contract to operate this Website and some of our Services. These Service Providers will use such Personal Data of Website visitors only for the purposes of carrying out these operations. To the extent required or permitted by law, we may also collect, use, and disclose such Personal Data in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. We may also use Website users’ information as permitted by law to protect our rights or property, our Website, or its users and their safety. As set forth above, we endeavor to maintain the confidentiality, security, and integrity of the Personal Data collected from your child. Other than our Service Providers and as described above, we will not share your child’s Personal Data with third parties.
A privacy law is in effect in the European Union (EU) and the European Economic Area (EEA) called the General Data Protection Regulation or the GDPR. The GDPR expands privacy rights granted to individuals in the EU and the EEA. Even though U.S. Soccer is headquartered in the United States and generally does not do business in the EU or the EEA, we are nonetheless implementing GDPR compliance across the Website and Services in an effort to better serve our visitors.
The GDPR imposes certain requirements on “data controllers” and “data processors.” A “data controller” is the individual or entity that determines the purposes for and the manner in which personal data is collected, used, and processed. U.S. Soccer generally is the data controller of the personal information we collect. A “data processor” is a person or entity that processes personal information on behalf of a data controller. Data controllers and data processors are required, among other things, to enter into an agreement with one another to protect the personal information that the data processor obtains from the data controller. We are working with our vendors that process personal data of EU and EEA members on behalf of U.S. Soccer to implement such agreements.
EU residents have the following rights under the GDPR:
- the right to be informed about our collection and use of information;
- the right of access to the information we hold about you;
- the right to rectification if any information we hold about you is inaccurate or incomplete;
- the right to be forgotten, meaning the right to ask us to delete Personal Data we hold about you;
- the right to restrict the processing of your information;
- the right to obtain a copy of your information to re-use with another service or organization;
- the right to object to us using your information for particular purposes; and
- rights with respect to automated decision-making and profiling.
If you are an EU resident and wish to object to or raise a complaint on how we have handled your Personal Data, you may contact us at email@example.com. You may also be able to have your Personal Data transferred by contacting us at firstname.lastname@example.org. In each case, we may require you to provide verification of your identity. You also have the right to make a complaint with the competent Information Commissioner in the EU. Please note that in certain circumstances, we may withhold access to, or refuse to delete portions of your information where we have the right to do so under applicable law.
Data protection is an on-going process. We continue to take steps to enhance data privacy and security for users of our Website and Services, and we will continue to review our practices as additional guidance under the GDPR is issued by the relevant authorities.
1801 S. Prairie Avenue
Attention: Privacy Administrator/Legal Department
Last Updated: May 23, 2019