Mobile Ticketing
Mobile TicketingMobile Ticketing

How Your Mobile Tickets Work

Tickets will be issued only as Mobile Tickets. No paper tickets, .pdf files or print-at-home tickets
will be available.

QR codes (mobile barcode) will be available for download immediately following purchase. U.S. Soccer highly recommends that fans download their tickets and save to their phone (i.e. Passbook, Apple Wallet, screenshot, etc.) prior to arriving to the stadium.

You Bought Tickets Via Ticketmaster.com

Get the App

download the app

Step 1

Download the Ticketmaster mobile app, available on the Google Play Store or the iTunes App Store

Log in

Step 2

Log in using the email address and password associated with your Ticketmaster account

Events screen

Step 3

Within the app, go to Events and select your event to view your tickets

Managing Your Tickets

Events screen

Quickly view, send and sell tickets directly from your Ticketmaster app

Sending Options screen

Send tickets to family and friends via text, email, and popular social media options like Facebook and Twitter Messenger

Add to Wallet screen

Manage both single and season tickets from one easy-to-manage place: your Ticketmaster app

Sending Your Tickets

Manage My Tickets screen

Step 1

Within the app, select Manage My Tickets, choose your event and tap Send

Please note that not all tickets are eligible for transfer. If they are not, the transfer option will not be shown.

Ticket view screen

Step 2

Select the tickets you'd like to transfer, then hit Done, followed by Confirm

Send Options screen

Step 3

Copy the provided link or select your preferred sharing app to send to your recipient(s) via email, text, or social media.

Because the designated link can only be used once, the ticket will be transferred to the first person who claims the ticket.

Selling Your Tickets

Sell screen

Step 1

Tap Manage My Tickets, choose your event, select the tickets you want to see and tap Sell

Please note that not all tickets are eligible for resale. If they are not, the transfer option will not be shown.

Set Sell Price screen

Step 2

After selecting the tickets you want to sell, enter your asking price

Sell Confirmation Screen

Step 3

First time users will be prompted to enter payment information. Once complete, tap Sell

Adding Tickets to your Phone - iPhone

Log in screen

Step 1

Log in to your team app or the Ticketmaster app

alt_text

Step 2

Select your event and tap your tickets to display them on the screen

Add to Wallet screen

Step 3

Tap Add To Wallet and you are done!

Adding Tickets to your Phone - Android

Log in screen

Step 1

Log in to your team app or the Ticketmaster app

Events screen

Step 2

Select your event and tap your tickets to display them on the screen

Add to Wallet screen

Step 3

Tap Save to Phone and you are done!

Mobile Ticketing FAQ

What is mobile ticketing?

When an event is mobile-only, all tickets will be accessed via your mobile phone. No paper, .pdf, or print-at-home tickets will be issued.

More information regarding mobile ticketing can be found here: https://www.ticketmaster.com/h/mobile.html.

Why are events mobile-only?

Mobile-only is the easiest and safest way to distribute tickets to an event. It minimizes the opportunity for distribution of fraudulent tickets.

Why are some U.S. Soccer events mobile-only and some are not?

U.S. Soccer looks to host mobile-only events whenever possible. Sometimes other factors, such as non-Ticketmaster venues, promoter regulations, non-USSF controlled matches, etc., do not allow for mobile-only events.

I do not have a smartphone, what should I do?

Purchase tickets as normal and on match day, visit the ticket office, present your ticket confirmation email, and your ticket(s) can be printed for you.

When can I download my mobile tickets?

QR codes (mobile barcodes) for your tickets are available for download immediately following purchase. It is highly recommended that you download your tickets and save to your mobile phone (via Apple Wallet, Passbook, etc.) prior to arriving to the stadium.

Do I need to transfer the tickets to the others in my group or can all tickets be on my phone?

All tickets can be on one phone. However, it is recommended that each ticket is transferred to the appropriate individual in case your group is ever separated.

I have accepted transferred tickets and received a confirmation email. Am I all set?

No. The confirmation email received does NOT act as your ticket(s). You must log in to your Ticketmaster app or U.S. Soccer Account Manager via a web browser on your mobile phone to view and download your mobile ticket(s).

Do ticket transfers expire?

If no action is taken on a ticket transfer offer, the offer expires three (3) hours after promoted kickoff time.

My tickets won’t load, what should I do?

U.S. Soccer highly recommends downloading your tickets prior to match day. If you experience difficulties on match day, visit the ticket office for assistance.

What if my phone dies?

Make sure your mobile phone is fully charged prior to arriving to the stadium. If your phone dies, visit the ticket office for assistance. You will need to know your Ticketmaster confirmation number or your U.S. Soccer Account Manager account ID. Assistance can only be provided if the tickets are under your name.

Will charging stations be available on-site?

Mobile phone charging stations will NOT be available on-site. U.S. Soccer recommends charging your mobile phone to full battery prior to arriving to the stadium.

Can a screenshot of a ticket be scanned in?

Yes. However, we recommend that you download your tickets to your mobile phone.

Where do I go if I have ticketing issues on match day?

Please visit the ticket office for assistance.

I collect commemorative tickets. Am I out of luck for mobile-only events?

After match day, please contact tickets@ussoccer.org to request a commemorative, physical ticket. If possible, U.S. Soccer will print a physical ticket and mail to you.