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Mobile Ticketing
How Your Mobile Tickets Work
Tickets will be issued only as Mobile Tickets. No paper tickets, .pdf files or print-at-home tickets will be available.
QR codes (mobile barcode) will be available for download immediately following purchase. U.S. Soccer highly recommends that fans download their tickets and save to their phone (i.e. Passbook, Apple Wallet, etc.) prior to arriving to the stadium.
You Bought Tickets Via Ticketmaster.com
Get the App
Step 1
Download the Ticketmaster mobile app, available on the Google Play Store or the iTunes App Store
Step 2
Log in using the email address and password associated with your Ticketmaster account
Step 3
Within the app, go to Events and select your event to view your tickets
Managing Your Tickets
Quickly view, send and sell tickets directly from your Ticketmaster app
Send tickets to family and friends via text, email, and popular social media options like Facebook and Twitter Messenger
Manage both single and season tickets from one easy-to-manage place: your Ticketmaster app
Sending Your Tickets
Step 1
Within the app, select Manage My Tickets, choose your event and tap Send
Please note that not all tickets are eligible for transfer. If they are not, the transfer option will not be shown.
Step 2
Select the tickets you'd like to transfer, then hit Done, followed by Confirm
Step 3
Copy the provided link or select your preferred sharing app to send to your recipient(s) via email, text, or social media.
Because the designated link can only be used once, the ticket will be transferred to the first person who claims the ticket.
Selling Your Tickets
Step 1
Tap Manage My Tickets, choose your event, select the tickets you want to see and tap Sell
Please note that not all tickets are eligible for resale. If they are not, the transfer option will not be shown.
Step 2
After selecting the tickets you want to sell, enter your asking price
Step 3
First time users will be prompted to enter payment information. Once complete, tap Sell
Adding Tickets to your Phone - iPhone
Step 1
Log in to your team app or the Ticketmaster app
Step 2
Select your event and tap your tickets to display them on the screen
Step 3
Tap Add To Wallet and you are done!
Adding Tickets to your Phone - Android
Step 1
Log in to your team app or the Ticketmaster app
Step 2
Select your event and tap your tickets to display them on the screen
Step 3
Tap Save to Phone and you are done!
Log In
Step 2
Log in using the email address and password associated with your account. If you do not have an account, follow the prompts at the link to create one.
Step 3
Quickly download, send, and/or sell tickets directly from AccountManager.
Adding Tickets to Your Phone
Step 1
Your event(s) should appear upon login. Select the event you are looking for.
Step 2
Your ticket information will appear. Swipe right to view additional tickets. Select View Barcode.
Step 3
Your QR code (mobile barcode) should appear. Select Add to Apple Wallet, Add to Passbook, Save to Phone, etc. to download to your phone.
Sending Your Tickets
Step 1
Your event(s) should appear upon login. Select the event you are looking for.
Step 2
Your ticket information will appear. Select send.
Step 4
Enter the information of the ticket recipient and an optional message. Select send.
Step 3
Select the seat(s) you would like to send and then select send.
Selling Your Tickets
Step 1
Your event(s) should appear upon login. Select the event you are looking for.
Step 4
Set the price of the ticket(s). Select continue.
Step 2
Your ticket information will appear. Select sell.
Step 5
Update your account type and seller profile. Select continue.
Step 3
Select the seat(s) you would like to sell and then select continue.
Step 6
Confirm the ticket information and list for sale.
Accepting Transferred Tickets
Step 1
ou will receive an email from Ticketmaster on behalf of the person sending you the tickets.
Step 4
Sign in using the email address and password associated with your account. If you do not have an account, follow the prompts at the link to create one.
Step 2
Select Accept Tickets.
Step 5
Select Accept.
Step 3
You can also select "Decline the tickets' if you do not want them.
Step 6
You can also select See Details for more information on the tickets.
What is mobile ticketing?
When an event is mobile-only, all tickets will be accessed via your mobile phone. No paper, .pdf, or print-at-home tickets will be issued.
More information regarding mobile ticketing can be found here: https://www.ticketmaster.com/h/mobile.html.
Why are events mobile-only?
Mobile-only is the easiest and safest way to distribute tickets to an event. It minimizes the opportunity for distribution of fraudulent tickets.
Why are some U.S. Soccer events mobile-only and some are not?
U.S. Soccer looks to host mobile-only events whenever possible. Sometimes other factors, such as non-Ticketmaster venues, promoter regulations, non-USSF controlled matches, etc., do not allow for mobile-only events.
I do not have a smartphone, what should I do?
Purchase tickets as normal and on match day, visit the ticket office, present your ticket confirmation email, and your ticket(s) can be printed for you.
When can I download my mobile tickets?
QR codes (mobile barcodes) for your tickets are available for download immediately following purchase. It is highly recommended that you download your tickets and save to your mobile phone (via Apple Wallet, Passbook, etc.) prior to arriving to the stadium.
Do I need to transfer the tickets to the others in my group or can all tickets be on my phone?
All tickets can be on one phone. However, it is recommended that each ticket is transferred to the appropriate individual in case your group is ever separated.
I have accepted transferred tickets and received a confirmation email. Am I all set?
No. The confirmation email received does NOT act as your ticket(s). You must log in to your Ticketmaster app or U.S. Soccer Account Manager via a web browser on your mobile phone to view and download your mobile ticket(s).
Do ticket transfers expire?
If no action is taken on a ticket transfer offer, the offer expires three (3) hours after promoted kickoff time.
My tickets won’t load, what should I do?
U.S. Soccer highly recommends downloading your tickets prior to match day. If you experience difficulties on match day, visit the ticket office for assistance.
What if my phone dies?
Make sure your mobile phone is fully charged prior to arriving to the stadium. If your phone dies, visit the ticket office for assistance. You will need to know your Ticketmaster confirmation number or your U.S. Soccer Account Manager account ID. Assistance can only be provided if the tickets are under your name.
Will charging stations be available on-site?
Mobile phone charging stations will NOT be available on-site. U.S. Soccer recommends charging your mobile phone to full battery prior to arriving to the stadium.
Where do I go if I have ticketing issues on match day?
Please visit the ticket office for assistance.
I collect commemorative tickets. Am I out of luck for mobile-only events?
After match day, please contact tickets@ussoccer.org to request a commemorative, physical ticket. If possible, U.S. Soccer will print a physical ticket and mail to you.
