There's more to U.S. Soccer
Become an Insider today
PRESALE TICKETS
Get exclusive access to presale tickets! The higher your Insiders tier, the earlier access you get to purchase tickets.
INSIDERS REWARDS
Earn redeemable points by engaging with the Official U.S. Soccer app, attending matches, purchasing tickets, and shopping at the U.S. Soccer Store. Use these points to unlock exclusive experiences, collectible memorabilia, and U.S. Soccer swag!
Exclusive Insiders Merchandise
Unlock exclusive access to Insiders merchandise and product drops you won’t find anywhere else.
Access to More Perks!
Get even more access to perks like matchday experiences, Insiders-only events, exclusive content, free shipping and more. *Note: access to these benefits will be based on the membership tier selected.
How it works
SELECT YOUR TIER
There is no cost to be a Standard Insider, but you can explore our other tiers for even more exclusive perks.
CREATE AN ACCOUNT
Select your plan below and click “Sign Up” to create an account!
download the app
Sign into your Insiders account on the app and begin receiving the latest access to U.S. Soccer updates!
EARN YOUR POINTS
Points are earned through engaging with the Official U.S. Soccer app, attending matches, purchasing tickets, shopping at the U.S. Soccer Store and more. Track your points and redeem items through the app!
Access your Benefits!
Take advantage of your membership today. Be on the lookout for emails with all of your U.S. Soccer benefits.
Find your insider tier
Circle insider tiers
Join the Circle: Exclusive Access, Unmatched Benefits, Ultimate Team Connection.
HELP GROW THE GAME
Join us in our mission to develop world-class players through our Youth National Teams, while also cultivating more skilled coaches to support players of all ages and abilities. We are committed to delivering high-quality programs at U.S. Soccer's National Development Center for coaching education and developing National Teams that consistently excel on the international stage through improved scouting, increased training opportunities, and an enhanced High-Performance Department that leverages cutting-edge technology and innovative sports science.
INSIDERS FAQS
Account
HOW DO I UPGRADE MY ACCOUNT?
Select the Insiders Account & Billing tab on the left-hand side to select your preferred level.
HOW DO I CANCEL AUTO RENEWAL?
Select the Insiders Account & Billing tab on the left-hand side to turn off autorenewal.
HOW DO I DELETE MY ACCOUNT?
Please send an email to insidersupport@ussoccer.org with the following: Name, email, zip code, and current Insider level (as shown on your profile).
HOW DO I UPDATE MY EMAIL?
To update your Insider Email Address, please send an email to insidersupport@ussoccer.org. Please make sure to include both your old email address and the new address you’d like to use. Once your email has been changed, you’ll be able to access your account with the new email and same password.
WHAT’S THE DIFFERENCE BETWEEN INSIDERS LEVELS?
Unlock more unique and exclusive benefits by upgrading to different Insiders levels. You can compare all Insiders levels with our Insiders Level Table Here
Rewards
WHAT IS INSIDERS REWARDS?
Insiders Rewards is a U.S. Soccer Insiders program benefit that allows you to earn redeemable points by interacting through the Official U.S. Soccer app (watching content, completing Choose Your Starting XI, Selecting your Insiders Player of the Match etc.), attending matches, purchasing tickets, and buying merchandise from the U.S. Soccer Store! These points can then be redeemed for experiences, memorabilia, and U.S. Soccer swag.
HOW DO I START EARNING INSIDERS REWARDS?
Download the Official U.S. Soccer App, log in using your current Insiders email and password. Once you have logged in, check out the Insiders page to see what Insiders Rewards has to offer.
DO I HAVE TO DOWNLOAD THE OFFICIAL U.S. SOCCER APP TO ACCESS INSIDERS REWARDS?
Yes, to participate in this Insiders benefit you must have the app downloaded on your preferred device and logged into your existing Insiders account.
HOW DO I EARN POINTS?
Earn points by interacting through the Official U.S. Soccer app, purchasing tickets from Ticketmaster, purchasing merchandise from the Official U.S. Soccer Store and by attending matches. A full list of earning events can be found on the Insiders tab in the U.S. Soccer app by tapping on the “See All Ways to Earn” link.
HOW DO I REDEEM POINTS?
Check out the “Redeem” tab within the Insiders page to see the full list of available redemption items. Tap on the item to see product details. When you are ready to redeem, tap “Redeem Reward” at the bottom of the page, enter the email/address that the item will be sent to, and press submit.
WHERE DO I SEE MY POINT HISTORY?
In the Official U.S. Soccer app, head to the Transactions tab within the Insiders page to see every point transaction you have earned/redeemed. You can view it by month or by day. Please allow up to 7 days for points to appear. If they do not, please contact insidersupport@ussoccer.org with subject Insiders Rewards Issue.
HOW DO I RECEIVE MATCH ATTENDANCE POINTS?
You earn Match Attendance points when you earn a cap, as long as you have location services enabled for the Official U.S. Soccer app. We recommend opening the app in the stadium as this can expedite the process. If your cap has not updated in within 24 hours after the match, please complete the cap request form.
IF I SPEND MY POINTS WILL MY INSIDERS TIER DECREASE?
No, your Insiders Tier is not dependent on your total amount of points. Your current Insiders Tier will determine how many points you receive upon first logging into the app.
WHY AM I NOT GETTING ALL MY POINTS FOR MY TIER?
The Insiders Tier Bonus points are staggered. In your points transactions each tier will display as follows: 200 for Standard Tier, 3,000 for Premium Tiers Bonus, 7000 for VIP Tier Bonus and 10,000 for Circle Tier Bonus to equal the total point value for your tier.
WHY ARE THE POINTS FOR MY TICKETS NOT SHOWING UP?
You receive 10 points per $1 spent through Ticketmaster purchases (up to $1,000 per match). When purchasing these tickets be sure to use the email associated with your Insiders account or the points will not display in your account. Please allow up to 7 days for these points to appear. If they do not, please contact insidersupport@ussoccer.org with subject, “Insiders Rewards Issue.”
- You will not receive points for tickets purchased through secondary markets (Ticketmaster Resale, SeatGeek, AXS).
- You will not receive points for tickets purchased before the beginning of Insiders Rewards.
DIFFERENCE BETWEEN REDEEMABLE & LIFETIME POINTS?
Redeemable points refer to the number of points you have that can be used to redeem for U.S. Soccer merchandise and memorabilia. Lifetime points refer to the total amount of points you have earned since the start of Insiders Rewards.
HOW LONG DOES IT TAKE TO RECEIVE THE ITEMS I REDEEMED POINTS FOR?
Once redeemed, you will receive an email confirmation. All memorabilia and merchandise will be sent to the address you entered during the redemption process.
Tickets
WHERE DO I FIND MY PRESALE INFORMATION?
You will receive an email the evening before your presale opens with your code and link to purchase tickets. You can also find your presale code in your Insiders Profile online and in the ticket center on the app the day your presale window opens.
WHERE CAN I GET WORLD CUP TICKETS?
World Cup Tickets will be subject to availability. Tickets through U.S. Soccer’s World Cup Ticket allotment are sold through a weighted random draw based on your Insiders tier. The higher the tier and the longer you have been in the program, the higher the chances. These have not been released for sale yet.
Caps
HOW DO I EARN NEW CAPS/MY APP HASN’T UPDATED YET?
You can earn caps automatically through the U.S. Soccer App as long as you have location services enabled at the venue. Then, you can open the app while attending a match and the caps feature will update. If your cap has not updated in within 24 hours after the match, please complete the cap request form HERE.