Matchday Timeline
🎁 Exclusive Insiders giveaway on the concourse
Sign up to be a U.S. Soccer Insider and show your Insider status in the U.S. Soccer App to receive a free surprise gift at the match while supplies last! Meet us at Membership HQ near section 104 to redeem your gift before the USWNT match.
✈️Insiders Lounge delivered by American Airlines
Premium Insiders and above get exclusive access to the Insiders Lounge, delivered by American Airlines—your matchday space to connect, recharge, and enjoy complimentary bites, beverages, and limited-edition giveaways. It’s your all-access pass to a more elevated, more unforgettable game day.
4:30-6:30 p.m. | The Terrace inside of ScottsMiracle-Gro Field
Entering the Lounge:
Guests attending the Insiders Lounge should enter through the North Gate in the Biergarten. Please take the main concourse past the Swensons Concessions and section 124 to the marked stairwell entry, located between the Crew Grill Concessions and the Northwest Gate. The Insiders Lounge is located on the Press Level in The Terrace.
Guests with accessibility restrictions may enter through the West Lobby located
Behind section 112/113 and utilize the elevators that will bring them to the Press Level in The Terrace. An Experience Team staff member will then direct them to the Terrace.
Guest Access
- Premium Insider: You +2 guests
- Premium Family Insider: You +3 guests
- VIP & Circle Insider: You +4 guests
📸 VIP Insiders: Post-Match Photo on the Field
Want to take a photo on the field after the match? Become a VIP Insider to access this benefit and more! You +4 others in your party will be able to go on the field after the match and take a group photo.
Already a VIP Insider? Meet at the stop of section 123 immediately after the final whistle with your full party and your U.S. Soccer app open & logged in to show your VIP status. ️
🏟️ Fast Track Lane presented by Marriott Bonvoy
Want to skip the lines? Head to the Fast Track Lane presented by Marriott Bonvoy at the North Gate and show that you're a U.S. Soccer Insider or Marriott Bonvoy member to access the express lane.
⚽️ Matchday Memorabilia
Own a piece of the action with official matchday collectibles like a game-used match ball, a starting XI banner, captain’s armband, and more. Click here to see what Official U.S. Soccer Match Memorabilia is available.
Before the Match: Fan Fun & U.S. Soccer Partners
Bag Policy & Prohibited Items
Directions, Tailgating & Parking
How to Enter & Access Your Tickets
U.S. Soccer Fan Code of Conduct
FAN HQ – Chase Plaza from 2:30 – 6:30 p.m.
Poster Giveaway and Sign Making station
Don’t forget to pass by our Poster Giveaway and Sign Making Station on the concourse!
Join us early at Fan HQ for can’t-miss experiences
- Giant USSF Inflatable
- Matchday Hair Studio
No bags are allowed into ScottsMiracle-Gro Field with the exception of: diaper bags, medical bags, and bags smaller than 5″x8″x1″. Guests with medical or childcare needs will be permitted to carry a single bag into ScottsMiracle-Gro Field. View the full bag policy here.
Prohibited Items:
- Aerosol or pressurized containers
- Any missile or projectile-like object
- Cups, souvenir cups, empty bottles, etc. are not allowed to be brought into the stadium
- Drones
- Flares, smoke bombs, incendiary devices, and pyrotechnics
- Food or beverage
- Hoverboards, skateboards
- Illegal drugs or harmful chemicals
- Inflated Soccer balls
- Instruments such as drums, trumpets etc. (excluding permitted instruments in Nordecke or designated supporters’ sections only)
- Laser pointers
- Professional camera equipment; detachable lenses, tripods, battery packs, video cameras
- Tripods & monopods for camera equipment
- Laptops or tablets
- Seat cushions with metal backs
- Selfie sticks
- Human Remains
- Firearms and weapons of any kind (regardless of concealed carry permit)
- Whistles or any other noisemaker outside of Vuvuzela horns
- Any item deemed dangerous by Stadium Management
Parking for ScottsMiracleGro-Field is available on an event basis. Daily paid visitor parking is available through Parkmobile and ParkColumbus apps.
Pre-paid parking through the Columbus Crew is available to Season Ticket Members – Parking lots open 4 hours prior to first kick on Saturday and Sunday Matches and 2 hours prior to kick all other days during the week.
Rideshare
If you plan to use a rideshare service to get to/from the match (Lyft/Uber), please note that drop-off and pick-up is located on Hanover Street, just south of Nationwide Boulevard.
Depending on how you purchased tickets, they will be accessible on Ticketmaster.com or U.S. Soccer Account Manager. You are also able to view and manage your tickets on the Official U.S. Soccer App.
Please note – U.S. Soccer is not responsible for ticket purchases, printing tickets, or resolving issues for any tickets purchased from a third party/broker/scalper.
U.S. Soccer Fans have a right to a safe, respectful, and enjoyable experience, and U.S. Soccer is committed to keeping its games safe and comfortable for all fans. All Fans are expected to abide by this Fan Code of Conduct in addition to all stadium rules. Fans are responsible for reviewing both before arriving at the stadium The U.S. Soccer Federation has a zero-tolerance policy relating to harassment or discrimination on or off the field. This includes, but is not limited to, language, actions, or demonstrations based on an individual or group’s:
- Race
- Religion
- Sexual Orientation
- National Origin
- Gender
- Political Views
- Disability
- Age
Fans are expected to:
Sit only in their ticketed seats and show their tickets when requested. Not stand in aisles or obstruct others from viewing the game.
Cheer, sing, and otherwise support their team while remaining respectful and courteous to all players, referees, and other fans, including the opposing team.
Promptly return a ball that enters the stands.
Consume alcoholic beverages in a responsible manner.
Follow directions from venue staff regarding stadium policies and emergency procedures
Display good sportsmanship.
Prohibited actions at U.S. Soccer matches include, but are not limited to the following:
Fighting or physical violence of any type
Threatening, bullying, harassing or abusive behavior directed at other fans, players, officials, or staff members
Racial, sexual, xenophobic, sexist, obscene, abusive, and/or homophobic language (including on signs or visible representations), chants, or gestures or conduct
Causing damage to property
Indecent exposure or the wearing of obscene or indecent clothing.
Entering the field of play or throwing any items onto the field of play
Possession or use of any illegal substance
Selling food, beverages, promotional items, or merchandise of any kind
Match manipulation
Prohibited Items at U.S. Soccer matches include, but are not limited to the following:
Commercial or political messaging, including signage and apparel
Banners or any other item that could obstruct the view of other fans
Weapons of any kind
Pyrotechnic devices, smoke, fireworks, sparklers, etc.
Outside food or beverage
ANY EXCEPTIONS TO THE PROHIBITED ITEMS LIST ARE AT THE SOLE DISCRETION OF U.S. SOCCER AND MUST BE APPROVED IN ADVANCE.
Fans are encouraged to report any inappropriate behavior to any U.S. Soccer Staff Member or Stadium worker. Fans who choose not to adhere to these provisions may be subject to ejection without refund and revocation of future ticket privileges.
Guests can visit Koorsen Guest Services at section 112 for Sensory needs, lost and found or other general questions.